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Buyer questions

Frequently asked questions

The questions buyers actually ask before the first order with E-LUCK. Plain answers — no sales talk.

About E-LUCK as a supplier

Who we are, where the plant sits, and how to check that for yourself.

Are you a factory or a trading company?
We are E-LUCK (Guangdong Yijuyuan Plastic Industry Technology), a black masterbatch manufacturer in Huizhou, China since 2016. MasterbatchSource is our international sales presence — you buy factory-direct, not through a trading company.
Is my specification confidential?
Yes. Your spec is shared only inside our plant, not broadcast to multiple suppliers. We treat buyer drawings and formulations as private.
Can I verify the plant is real?
Yes. ISO 9001/14001/45001 certificates, national high-tech status, CPPIA top-10 recognition, and export records are available on request. Third-party inspection before shipment can be arranged.
Which markets do you export to?
We report 1,000+ customers across 30+ countries, including the US, Germany, Mexico, Turkey, Vietnam, India, and South Korea.
Do you use a trading company?
No. We are the manufacturer and handle export ourselves through our international sales desk. You get our direct factory price with no middleman added.
What is your production capacity?
20,000㎡ plant, 12 automated lines, 60,000 t/yr black masterbatch capacity, with 26 patents and R&D reinvestment above 10% of sales.

Grades, carbon black content and food contact

What the grades cover, how the specs are written, and which polymers they run on.

Can you match a specific grade or brand?
Yes. Tell us the base resin (PE/PP/ABS/PC/PA/PET/PBT/TPU) and the target properties or a reference grade code, and our technical team will recommend the matching E-LUCK grade and carrier.
What carbon black content do your grades cover?
From 9% to 60% depending on grade; most standard grades are 30%–50% ±1%. Let us know the required tint strength and we'll recommend the right loading.
Do you make food-contact and low-odor grades?
Yes. We produce food-contact PP grades and low-odor / low-VOC black for automotive interiors. Confirm your target standard (e.g. EU 10/2011, FDA) and we'll match it.
Do you make black masterbatch for cables?
Yes — cable jacketing is one of our main extrusion lines. The cable black masterbatch page covers what we tune for the jacket, insulation and semi-conductive screen layers, and which grades fit which (H6045 where the compound carries the full UV load, CM50 for high-speed sheathing). Tell us the cable standard you build to and we will confirm what we can document.

Samples, testing and certification

How to test before you commit, what paperwork ships with a lot, and what you can verify independently.

Can we test a grade before committing a PO?
Yes. Tell us your base resin, let-down ratio and monthly volume, and we will match a grade and send a firm quote — line-trial sample terms are confirmed with the quote.
What if the sample does not match my part?
We adjust the formulation and re-run samples at no charge until it matches. Because we are the maker, trials are fast — no supplier relay in between.
What certifications does the plant hold?
ISO 9001, ISO 14001, ISO 45001, IATF 16949:2016, a certified energy management system, plus national high-tech enterprise and CPPIA top-10 recognition. Certificate copies are available on request.
Do you support REACH / RoHS compliance?
Our materials are formulated to meet common regulatory frameworks. Tell us the market and standard you need (REACH, RoHS, etc.) and we'll confirm the applicable documentation.
Can I request a third-party inspection?
Yes. Pre-shipment inspection by SGS, BV, or an inspector of your choice can be arranged at your cost before the container leaves.

Ordering, pricing, payment and shipping

MOQ, lead time, how price is quoted, Incoterms and payment terms.

Can I get a free sample before ordering?
Yes. We compound a free 1-5 kg sample on your own carrier resin and ship it with let-down guidance, so your line can run it directly. Courier is on your account, or we ship on ours and deduct the freight from your first order. Trial lots start from 1 ton.
What is your MOQ and lead time?
MOQ starts from 1 ton per specification. Typical production lead time is 10–15 days; samples can be prepared in 5–7 days.
Can you do OEM or ODM?
Yes. We produce to your specification (OEM) and can develop a grade with you (ODM) based on application and property targets. Your formulation stays confidential.
What are your payment terms?
For first orders we typically work on T/T. Terms are confirmed in the proforma invoice; we can discuss arrangements as the relationship builds.
How do you handle shipping and Incoterms?
We ship by sea or air and can quote under FOB, CIF, or EXW depending on your preference. We coordinate documentation and can work with your forwarder.
What is the price and how is it quoted?
Pricing depends on grade, carbon loading, order volume, and Incoterm. Because you buy from the plant, there is no trading-company markup. Send your spec for a firm USD quote.
How do I start an inquiry?
Send your base resin, target grade/properties, certifications, and quantity via our quote form. We reply with a grade recommendation and a firm factory-direct quote.

Still have a question?

Send your spec — we'll recommend the right E-LUCK grade and quote you factory-direct.

Get a quote

Related reading

Company registration. Unified Social Credit Code 91441322MA4ULT1D8T — verifiable on gsxt.gov.cn. See full company facts